Menu Close
Close

Custom Made

Custom sizes? Be it something as large as six feet nine inches or as small as two feet nine inches, our masterful managers are ever-ready to take up the challenge of building the perfect custom-sized mattress that suits the hotel’s needs.

How thick a mattress does your establishment need? What size do you need it in? How about how soft or firm it feels.
 
 
What sort of fabric do you need? From 100% cotton to Jacquard; we have a range of fabric to upholster your establishment’s mattress.
 
 
What you need is not on our list? Let us know! We will do our best to provide your hotel exactly what you need.
 
 
Are you looking for a Miracoil™ springs to be fitted into the mattress for your customers? Or perhaps you require pocket springs. We also have duralastic springs of two different thicknesses for your choosing.
 
 
Comfort layers are what provides the mattresses with that “plush” feeling. What do your customers expect from the beds in your establishment? Whatever it is, let us know; we will deliver.
 
 
Scroll to Top

E - Warranty Registration

Terms & Condition of E-warranty

What's Cover under Dreamland Warranty?
  • Spring coil or wires defects
  • Defects that directly affect the performance of the mattress.
What's Not Cover under Dreamland Warranty?
  • Mattress fabric (including stains, burns, pilling due to human-made)
  • Customer preferences to firmness or comfort
  • Body indentation that less than 1.5 inches or 40mm
  • Handles (where fitted) – Handles shouldn’t be utilized to hold the entire weight of the mattress; rather, these handles should just be used to position the mattress.
  • Mattress in unsanitary condition
  • Damage due to abuse
  • Natural calamity (soiled or burned)
  • Mattress that sold “as is” or floor samples
  • Damage to mattresses as a result of an inadequate foundation. (A matching Dreamland foundation must be utilized with a Dreamland mattress for maximum performance. The warranty may be invalidated if the mattress sustains damage as a result of being used with a non-Dreamland foundation.)
  • Small production flaws that don’t affect the bed’s performance (eg. mis-stitching on quilting).
  • Damage due to improper storage. Dreamland mattresses should be stored flat.
  • New bed or mattress smell/odour
  • Mattresses made of viscoelastic foam might experience feel variations depending on the surronding temperature.